Free shipping for all order over $150

Shipping & Delivery

At www.tesszie.com.au, we strive to provide you with a seamless shopping experience. When it comes to shipping, we offer free shipping on orders exceeding $150, ensuring that you can enjoy the convenience of having your items delivered directly to your doorstep. Our warehouse in Melbourne is where your orders are carefully processed within 3 to 5 business days, excluding weekends and holidays. During the checkout process, the shipping charges will be calculated and displayed for your convenience.

To guarantee the safe arrival of your package. Once your goods have been prepared and dispatched, we will promptly notify you via email. This email will include a courier tracking number, enabling you to keep track of your package’s journey until it reaches you.

Delivery times may vary depending on the courier’s schedule for deliveries. However, we prioritise providing the most cost-effective solution by working with different couriers. By doing so, we pass on the savings to all our customers, ensuring that you receive affordable shipping options. Should you have any queries or concerns regarding the delivery of your order, we recommend contacting the courier company directly for further assistance.

We understand the anticipation of receiving your order, which is why we want to ensure a smooth and timely delivery process.

If, for any reason, you haven’t received your order within 10 days of receiving the shipping confirmation email, we kindly ask you to contact us immediately. Our dedicated customer support team will promptly address your concerns and assist you in resolving any delivery-related issues.

Upon receiving your order, we kindly request that you inspect the items immediately. If you come across any issues or concerns, please notify us as soon as possible.

We are here to assist you every step of the way and look forward to serving you at www.tesszie.com.au!